We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
All returns are subject to inspection. Please note that the item must be in unused, and sell-able condition and all parts of the product and its packaging, caps, brand boxes, pamphlets, etc, must be returned in order for a refund to be issued.
For any queries about how to return an item you have purchased with us, please email us, quoting your order number.
*Please note that all items requested for re-order are waived the entire amount of refund of the product requested for shipment. All items are subject to review through the appropriate allocated customer care team to initiate store credit on a case-to-case basis.
Thameen London reserves the right to deny any and all requests made for refund and resubmitted orders for shipment or returned products.
For further details, please see our Terms & Conditions.